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For welfare rights advisers, charities, and housing associations.
Yes, completely. Welfare benefits advice is not regulated by the Financial Conduct Authority (FCA), which only covers financial products like pensions and investments. There is no legal restriction on charging for benefits advocacy or template letters in the UK.
Yes. Our system uses a large language model trained on DWP regulations, Upper Tribunal caselaw, and welfare rights best practices. It maps your specific circumstances to the legal descriptors used in assessments to generate a personalised, legally-informed letter.
Absolutely. All paid plans come with a 7-day, no-questions-asked money-back guarantee. If you are not satisfied for any reason within 7 days of subscribing, email us and we will issue a full refund.
We take data security extremely seriously. All data is encrypted in transit and at rest. We never share your personal information with the DWP or any third party. You can delete your account and all associated data at any time.
No, and we would never make that claim. Our letters are designed to give you the best possible chance by ensuring your application correctly addresses the DWP's assessment criteria and is supported by appropriate evidence. The final decision rests with the DWP or tribunal.
Our Premium and Professional subscribers have access to priority email support. For complex cases, we can also refer you to specialist welfare rights advisers and legal aid solicitors.
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