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Sometimes you need a real person in your corner. This directory lists vetted, trusted organisations that provide free and professional benefits advice across the UK.

Important: BenefitsClaim UK is an information and tools platform. We do not provide personal regulated advice. The organisations below are independent — please contact them directly.
14
Vetted organisations
12
Completely free
3,000+
Local advice offices
Citizens Advice
Free AdviceFree

The UK's largest free advice network. Local bureaux offer face-to-face, phone, and online benefits advice. They can help with PIP, UC, ESA, and appeals at every stage.

Services

Benefits adviceMandatory reconsideration supportTribunal representationDebt advice
0800 144 8848
Turn2us
Free AdviceFree

Charity providing free information and tools to help people access welfare benefits, charitable grants, and support services. Includes a benefits calculator and grant search.

Services

Benefits calculatorGrant finderBenefits informationReferrals to local advisers
0808 802 2000
Scope
Free AdviceFree

Disability equality charity offering free, confidential advice for disabled people and their families. Specialists in PIP, ESA, and disability-related benefits.

Services

PIP adviceESA adviceEmployment supportHelpline
0808 800 3333
Mind
Free AdviceFree

Mental health charity providing advice on benefits for people with mental health conditions. Particularly useful for ESA, PIP (mental health descriptors), and UC health elements.

Services

Mental health benefits adviceESA supportPIP mental health guidanceInfoline
0300 123 3393
Carers UK
Free AdviceFree

National charity for unpaid carers. Expert advice on Carer's Allowance, Carer's Credit, and the interaction between caring and other benefits.

Services

Carer's Allowance adviceBenefits for carersHelplineOnline forum
0808 808 7777
Age UK
Free AdviceFree

Charity supporting older people. Free advice on Pension Credit, Attendance Allowance, Housing Benefit, and other benefits for people over 60.

Services

Pension Credit adviceAttendance AllowanceHousing BenefitBenefits check
0800 678 1602
Law Centres Network
Legal SupportFree

Network of not-for-profit law centres providing free legal advice and representation. Many have welfare rights specialists who can represent claimants at tribunal.

Services

Free legal adviceTribunal representationJudicial reviewWelfare rights
Shelter
Legal SupportFree

Housing and homelessness charity with expert advice on Housing Benefit, Local Housing Allowance, and the interaction between housing costs and Universal Credit.

Services

Housing Benefit adviceLHA adviceUC housing elementHomelessness support
0808 800 4444
Welfare Rights Advisers (Local Councils)
Legal SupportFree

Many local councils employ welfare rights officers who provide free, specialist benefits advice to residents. Search your council's website for 'welfare rights' or 'benefits advice'.

Services

Benefits maximisationAppeals supportTribunal representationHome visits
Disability Rights UK
SpecialistFree

Led by disabled people, providing factsheets, a helpline, and detailed guides on all disability benefits. Particularly strong on PIP and the WCA.

Services

PIP factsheetsESA/WCA guidanceHelplinePolicy campaigning
Mencap
SpecialistFree

Charity for people with learning disabilities. Specialist advice on benefits for people with learning disabilities and their families, including PIP, ESA, and UC.

Services

Benefits for learning disabilitiesPIP supportESA supportCarer support
0808 808 1111
Macmillan Cancer Support
SpecialistFree

For people affected by cancer, Macmillan provides specialist benefits advice. Cancer diagnosis often triggers entitlement to higher rates of PIP and ESA.

Services

Benefits for cancer patientsPIP fast-trackESA support groupFinancial grants
0808 808 0000
Law Society — Find a Solicitor
Professional (Paid)

The official directory to find a regulated solicitor specialising in welfare benefits law. Useful for complex cases, judicial review, or Upper Tribunal appeals.

Services

Regulated legal adviceUpper Tribunal appealsJudicial reviewComplex cases
RightsNet
Professional (Paid)

Professional network for welfare rights advisers. If you are working with a professional adviser, they may use RightsNet for up-to-date case law and legislation.

Services

Professional welfare rights resourceCase law databaseLegislation updates

Prepare before you call

Use our benefit guides and eligibility checker first so you know exactly what you are claiming and why. Advisers can help you more effectively when you arrive prepared.

Use our letter tools first

Our letter generator and decision analyser can help you draft your mandatory reconsideration or appeal before you speak to an adviser — saving them time and you money.

Know your deadlines

You have 1 month to request a Mandatory Reconsideration and 1 month from the MR decision to appeal to tribunal. Use our Benefits Diary to track these critical dates.