Sometimes you need a real person in your corner. This directory lists vetted, trusted organisations that provide free and professional benefits advice across the UK.
The UK's largest free advice network. Local bureaux offer face-to-face, phone, and online benefits advice. They can help with PIP, UC, ESA, and appeals at every stage.
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Charity providing free information and tools to help people access welfare benefits, charitable grants, and support services. Includes a benefits calculator and grant search.
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Disability equality charity offering free, confidential advice for disabled people and their families. Specialists in PIP, ESA, and disability-related benefits.
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Mental health charity providing advice on benefits for people with mental health conditions. Particularly useful for ESA, PIP (mental health descriptors), and UC health elements.
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National charity for unpaid carers. Expert advice on Carer's Allowance, Carer's Credit, and the interaction between caring and other benefits.
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Charity supporting older people. Free advice on Pension Credit, Attendance Allowance, Housing Benefit, and other benefits for people over 60.
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Network of not-for-profit law centres providing free legal advice and representation. Many have welfare rights specialists who can represent claimants at tribunal.
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Housing and homelessness charity with expert advice on Housing Benefit, Local Housing Allowance, and the interaction between housing costs and Universal Credit.
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Many local councils employ welfare rights officers who provide free, specialist benefits advice to residents. Search your council's website for 'welfare rights' or 'benefits advice'.
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Led by disabled people, providing factsheets, a helpline, and detailed guides on all disability benefits. Particularly strong on PIP and the WCA.
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Charity for people with learning disabilities. Specialist advice on benefits for people with learning disabilities and their families, including PIP, ESA, and UC.
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For people affected by cancer, Macmillan provides specialist benefits advice. Cancer diagnosis often triggers entitlement to higher rates of PIP and ESA.
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The official directory to find a regulated solicitor specialising in welfare benefits law. Useful for complex cases, judicial review, or Upper Tribunal appeals.
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Professional network for welfare rights advisers. If you are working with a professional adviser, they may use RightsNet for up-to-date case law and legislation.
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Use our benefit guides and eligibility checker first so you know exactly what you are claiming and why. Advisers can help you more effectively when you arrive prepared.
Our letter generator and decision analyser can help you draft your mandatory reconsideration or appeal before you speak to an adviser — saving them time and you money.
You have 1 month to request a Mandatory Reconsideration and 1 month from the MR decision to appeal to tribunal. Use our Benefits Diary to track these critical dates.